Privacy Policy

Privacy Policy for Abode Home & Gifts

Last Updated: 15/10/2025

Abode Home & Gifts ("we", "us", or "our") is committed to protecting and respecting your privacy. This policy explains what personal data we collect from you, how we use it, and your rights in relation to that data.

1. Data Controller

• For the purpose of the UK General Data Protection Regulation (UK GDPR), the data controller is Abode Home & Gifts of 7 King George Mansions, 35-36 Regency Square, Brighton, East Sussex, BN1 2FJ.

2. Information We Collect About You We may collect and process the following data:

Identity Data: Your first name and last name.

Contact Data: Your billing address, delivery address, email address, and telephone number.

Transaction Data: Details about payments to and from you and other details of products you have purchased from us.

Technical Data: Your IP address, browser type and version, time zone setting and location, and other technology on the devices you use to access this website.

Usage Data: Information about how you use our website, products, and services.

Marketing and Communications Data: Your preferences in receiving marketing from us.

3. How We Use Your Personal Data We use your data on the following legal bases:

To Perform a Contract: To process and deliver your order, including managing payments and collecting money owed to us.

With Your Consent: To send you marketing communications about our products, special offers, and events (you can unsubscribe at any time).

For our Legitimate Interests: To improve our website, products/services, marketing, and customer relationships.

To Comply with a Legal Obligation: For example, for tax or accounting purposes.

4. Data Sharing

• We will not sell your personal data. We may share your data with trusted third parties to provide our services, including:

Payment Providers: such as Stripe or PayPal, to process your payments.

Delivery Companies: such as Royal Mail or DPD, to deliver your order.

IT and Website Service Providers: who host and manage our website.

5. Data Security

• We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.
• We use SSL (Secure Sockets Layer) technology to encrypt data sent to and from our website.

6. Data Retention

• We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for satisfying any legal, accounting, or reporting requirements.
• By law, we have to keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for six years after they cease being customers for tax purposes.

7. Your Legal Rights Under UK data protection law, you have rights including:

Right of access: To request a copy of the personal data we hold about you.

Right of rectification: To request correction of any inaccurate data.

Right of erasure: To request that we delete your personal data.

Right to restrict processing: To request that we suspend the processing of your data.

Right to object: To object to our processing of your data (e.g., for direct marketing).

• To exercise any of these rights, please contact us at support@abodehomeandgifts.co.uk.
• You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

8. Cookies Policy

What are cookies? Cookies are small text files that are placed on your computer or mobile device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

How we use cookies: Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

• We use the following types of cookies:

Strictly Necessary Cookies: These are essential for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart, or make use of e-billing services.

Analytical/Performance Cookies: These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works (e.g., by using Google Analytics).

Functionality Cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your

Managing Cookies: When you first visit our website, you will be shown a cookie banner asking for your consent to place non-essential cookies. You can also block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our site.

9. Changes to this Privacy Policy

• We may update this policy from time to time. Any changes will be posted on this page.

10. Contact Us

• If you have any questions about this privacy policy, please contact us at admin@abodehomeandgifts.co.uk.